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From crisis management to public relations, trauma-informed communication ensures empathy and clarity during Canadian Victims and Survivors of Crime Week and beyond

While most communicators are not equipped to 'treat' trauma, we have a responsibility to minimize the risk of causing further harm and re‑traumatization through all communication touchpoints—especially during periods of crisis or change. Whether it’s public disclosures of a corporate leader’s misconduct, a community speech in the aftermath of a major natural disaster or mass casualty, or internal communications relating to a near-fatal workplace injury—communications that are both trauma-informed while clear and effective cannot be understated. As we mark Canadian Victims and Survivors of Crime Week from May 12 to 18, 2024, our team at Argyle [...]

May 14th, 2024|
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